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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Click

August 24, 2025

5  out of  5
rating by Ryan Click
"Derek & State Farm have been awesome to work with and helped us through some challenging times. Would recommend them for sure."
We responded:
"Ryan, thank you for your wonderful feedback! I'm glad to hear that our team has been able to support you during challenging times. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Romondous Stover

May 2, 2025

5  out of  5
rating by Romondous Stover
"Everywhere I look I see you Derek Simmons! Thanks for supporting the community and for being a good neighbor!"
We responded:
"Thank you, Romondous! I'm happy to be part of such a wonderful community and to support it in any way I can. Your kind words mean a lot. If you ever need assistance or have questions, feel free to reach out."
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Joseph Suvak

March 13, 2025

2  out of  5
rating by Joseph Suvak
"They are pretty responsive and friendly upfront. They even quoted me better than the insurance company ($ for $/ coverage for coverage) I was with for years. So, I switched. However, 2 months later, after solidifying my business, and running out the clock with my old insurance company, they dropped a $200 bomb on me. They upped my base insurance to what was quoted with an uber endorsement.

When I mentioned this, they tried to hem and haw. When I asked for a review, they just used EVERY excuse in the book.

Now, essentially, I'm stuck with them or returning to my old insurance company but losing ALL the benefits I had & paying an equivalent amount.

When I asked for them to have underwriting re-review it, the guy said he had no incentive to because he collects less. Beware these people. Absolute scam artists."
We responded:
"Thank you for sharing your experience. We're sorry to hear about the change in your premium. We understand your frustration and are committed to clear communication. Please contact our office if you would like to discuss this further."
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Brenna Thomas

December 30, 2024

5  out of  5
rating by Brenna Thomas
"Best customer service I've received not just from an insurance company but from any service company. 100/10 recommend giving them a call even just to get a quote - they were able to lower my overall monthly payment and I'm so thankful!"
We responded:
"Thank you, Brenna! I'm happy to know that you found our customer service exceptional and that we could help lower your monthly payment. Your recommendation means a lot to us. If you ever need anything else or have questions, feel free to reach out!"
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Dustin Thomas

December 26, 2024

5  out of  5
rating by Dustin Thomas
"Derek and his staff are always kind and ready to help, best in the state!"
We responded:
"Thank you, Dustin! I'm glad to hear that you find our team kind and helpful. We strive to provide the best service in the state, and your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out."
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Ananda Content

November 13, 2024

5  out of  5
rating by Ananda Content
"Very professional patient helpful and explicit agent (Dereck) that was a pleasure to get my insurance at state farm"
We responded:
"Ananda, thank you for your wonderful review! I'm glad to hear that you found our service professional, patient, and helpful. It was a pleasure assisting you with your insurance needs. If you have any further questions or need assistance in the future, don't hesitate to reach out.

- Derek Simmons - State Farm Insurance Agent, Nolensville, TN"
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Tiffany Wilmot

September 6, 2024

5  out of  5
rating by Tiffany Wilmot
"Best insurance agent I’ve ever had! Derek Simmons and his team are amazing, I wouldn’t go anywhere else!"
We responded:
"Thank you, Tiffany! I'm glad you had such a positive experience with our team. We appreciate your trust and loyalty. If you ever need anything, we're here to help.

- Derek Simmons - State Farm Insurance Agent, Nolensville, TN"
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Elijah Strayer

June 19, 2024

5  out of  5
rating by Elijah Strayer
"Very welcoming and willing to help with anything I needed."
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Wesley Canfield

June 19, 2024

5  out of  5
rating by Wesley Canfield
"Derek was very helpful and kind!"
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Lucas Sutherland

June 19, 2024

5  out of  5
rating by Lucas Sutherland
"Great service, very helpful!"
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Adam Crowell

June 19, 2024

5  out of  5
rating by Adam Crowell
"Great customer service and communication. Were very helpful with all logistics!"
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adam jamison

June 19, 2024

5  out of  5
rating by adam jamison
"amazing"
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Heather Tuggle

June 19, 2024

5  out of  5
rating by Heather Tuggle
"Derek and his team went above and beyond! I highly recommend trusting him with all your insurance needs."
We responded:
"Thank you so much for your kind words! It means a lot to us that you had such a great experience. Derek and the team are committed to going the extra mile, and we’re so glad we could help with your insurance needs. Your trust and recommendation mean everything—thank you!"
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Joshua Martin

June 19, 2024

5  out of  5
rating by Joshua Martin
"Great working with you derek you were awesome"
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Drew Stephen

June 19, 2024

5  out of  5
rating by Drew Stephen
"Derrick and his staff were extremely helpful!"
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Hanna Krasner

June 19, 2024

5  out of  5
rating by Hanna Krasner
"I recently had the pleasure of working with the State Farm agency, and I couldn't be happier with the service I received. The staff was incredibly friendly and knowledgeable, taking the time to explain all my options and find the best coverage for my needs. They made the entire process seamless and stress-free. I highly recommend this agency to anyone looking for reliable and professional insurance services. Thank you, State Farm, for your outstanding customer service!"
We responded:
"Hanna! Thank you so much for your kind words! We are thrilled to serve you! "
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Caleb McKinney

June 19, 2024

5  out of  5
rating by Caleb McKinney
"Customer service was great!"
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Steve Cody

May 21, 2024

5  out of  5
rating by Steve Cody
"By far the best insurance company I have ever encountered in 45 years! The most professional and customer oriented team I have ever done business with. They truly care about their customers and I appreciate what they do to protect my family."
We responded:
"Thank you so much for your heartfelt feedback! Your kind words mean the world to us. It’s truly an honor to know that after 45 years of experience with different companies, you feel we stand out as the best. Our team is dedicated to providing professional, customer-focused service, and we’re so glad to know our efforts have made a positive impact. Protecting your family is our top priority, and we deeply appreciate your trust in us. Thank you for allowing us to be a part of your journey!"
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Kohl Maenza

February 1, 2024

5  out of  5
rating by Kohl Maenza
"Derek was extremely helpful and patient when working with us on insurance for multiple vehicles, homes, and life insurance policies! He is very knowledgeable and had a wide range of options for us to choose from. He helped us navigate through all the insurance verbiage and we not only ended up with a trustworthy insurance agent, but with better coverage at a much cheaper rate. I would recommend Derek to anyone looking to get great coverage at a great cost!"
We responded:
"Kohl! Thank you so much for your kind words! We’re thrilled to hear that we were able to help you with your insurance needs and make the process easier for you. It’s great to know you found better coverage at a lower cost and feel confident in your decision. We truly appreciate your recommendation and are so glad to have earned your trust. If you ever have any questions or need assistance in the future, don’t hesitate to reach out!"
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Brennan Avellino

November 1, 2023

5  out of  5
rating by Brennan Avellino
"Rob was the best saved me money on my car insurance would recommend."
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Hayden McKaskle

October 27, 2023

5  out of  5
rating by Hayden McKaskle
"I called my State Farm office this morning and had a terrific chat with Stephen. My questions were really about recent rate increases. Stephen walked me through the various reasons for this in a very understandable way. He then went the extra step and helped me understand the different coverages we have, as well as the possibility and impact of changes we might make. He then took the opportunity to review our homeowners policy, and explained very well what we have, and what we might consider. He pointed out a very low cost change to consider that greatly enhanced our homeowners coverage. I saw this as a great value and took advantage of it. We’ve been customers of State Farm for decades. Today’s conversation with Steven reminded me why. Terrific service!"
We responded:
"Hayden! Thank you so much for the detailed and thoughtful review. We appreciate your business and feedback very much. This makes me very proud of my team! Thanks again! "
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Adam Owens

October 27, 2023

5  out of  5
rating by Adam Owens
"The wife and I needed flood insurance for our new house, after talking with multiple insurance agencies and struggling to get a quote we were lucky to finally find Andrew and Steve! They were able to work with us on the coverage we needed and get us a more than reasonable quote quickly and easily. They were great guys to work with, super helpful and respond quickly. Couldn't recommend working with them more! Great experience!"
We responded:
"Adam! Thank you very much for taking the time to give us a review. We appreciate you and your business with us very much! Looking forward to exceeding your expectations in the future as well! Thanks again! "
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Grayson Purdom

October 18, 2023

5  out of  5
rating by Grayson Purdom
"Rob Parsley really helped me navigate my complicated renters insurance situation, I highly recommend!"
We responded:
"Thanks for the review Grayson! We appreciate you and your business! "
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Stephen Scarbrough

October 18, 2023

5  out of  5
rating by Stephen Scarbrough
"Great local agent with a qualified team that supports the community and local schools without fail. #1 option for insurance, especially Life and investment options."
We responded:
"Thanks so much!"
Profile photo of Lauren George

Lauren George

October 6, 2023

5  out of  5
rating by Lauren George
"There aren’t enough positive words to describe the care Derek gives to his clients. He’s quick to respond and very attentive to needs."
We responded:
"Thanks Lauren!!!! We appreciate you!"